Responsible Disclosure
Ethical and transparent practices to strengthen connections.
Purpose
Our primary commitment at Hug Education is to ensure the safety and confidentiality of our clients in the field of education. We constantly strive to maintain high standards by promoting safe practices in our educational environment. We recognize that despite our best efforts, vulnerabilities may arise.
We encourage anyone who identifies vulnerabilities to report them to us. At Hug Education, we are committed to responding promptly. Please wait a few days before re-sending your message.
The preferred method of contacting our security team and reporting vulnerabilities is to send an email to contato@hugeducation.com.br
Disclosure Policy
At Hug Education, we value integrity and legality in our engagement with the educational community. We ask that everyone follow these guidelines when interacting with our services:
- Comply with all legal regulations to ensure a safe educational environment.
- Avoid actions that harm our services, promoting a continuous educational experience.
- Do not use social engineering techniques, promoting a trustworthy educational community.
- Ensure the security of Hug Education and student data.
- Do not permanently alter or delete data, maintaining the accuracy of educational information.
Confidentiality Policy at Hug Education
Please treat all information related to our systems and our users' data with the strictest confidentiality, refraining from disclosing it publicly. This practice remains valid even if Hug Education has no prior knowledge of this information.
We are deeply grateful to the security researchers who share information with us about security issues. Their efforts are essential to making the online educational community a better and safer place for all of us.
Thank you for your dedication to promoting integrity and safety in our educational environment.
